Director of Digital Compliance Job at Marriott International in the USA

If you’re looking to build leading technology that enables the future of global travel while transforming your career – step out of the status quo and join Global Technology at Marriott International. Marriott International is the world’s largest hotel company, with more brands, more hotels, and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

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Job Description

The Director of Digital Compliance and Standards within Product Operations will lead governance and standards for Marriott’s Adobe Experience Manager (AEM) platform and products. This role involves building an Operational Center of Excellence for AEM by identifying, analyzing, and improving global digital operational processes, and implementing reusable components for web teams. The role requires technical understanding and experience with platforms and migrations, as well as strong leadership, relationship-building, and communication skills.

Responsibilities:

• Manage the roadmap and evolution of a Center of Excellence with a comprehensive reference site.
• Provide vision and leadership for the expansion of the reference site to house all standards and connect to code/APIs.
• Manage the roadmap and development of web common components and style changes.
• Serve as a vendor liaison and manage development partners.
• Ensure foundational standards are up to date across design, UX, tagging, QA, ADA, and content.
• Partner closely with AEM platform leads and all digital squads.
• Maintain consistent steps/checklists for processes across squads.
• Create training materials and provide training and assistance on best practices.
• Build strong relationships across disciplines and stakeholders.
• Collaborate with IT and global digital product teams to engineer the best process solutions.
• Craft communication strategies and plans to support change efforts.
• Establish metrics and measure the impact of business process changes.
• Track and monitor product status, quality, issues, and milestones.
• Oversee program budgets and timelines.

Qualifications and Requirements:

• 4-year degree in Business Administration, Hospitality Management, or related major or equivalent experience.
• 7+ years of relevant digital experience, preferably in hospitality or a similar industry.
• 5+ years of experience in eCommerce and mature Agile environments.
• Experience in Jira and Confluence.
• Strong experience managing multi-million-dollar budgets and multiple complex initiatives.
• Excellent product owner or program management skills.
• Relationship-building skills, strong leadership, and team management skills.
• Strong planning, interpersonal, and meeting facilitation skills.
• Strong leadership and mentoring skills.

Preferred:

• Master’s degree.
• PMP certification, Product Owner, and/or Scrum certification.

Join Marriott International’s Global Technology team and be a part of shaping the future of global travel. Apply now and take your career to new heights with the world’s largest hotel company. For more information about this job, contact us.