Exciting Career Opportunity: Food Services Supervisor at Hanbury Manor Marriott Hotel

Join the esteemed team at Hanbury Manor Marriott Hotel and Country Club, a breathtaking Jacobean-style manor house nestled amidst 200 acres of picturesque countryside in Ware, Hertfordshire. We offer a unique blend of historic charm and modern amenities, providing discerning service to our guests.

We seek a dynamic and experienced Food Services Supervisor to join our team. The Food Services Supervisor will play a key role in ensuring the seamless operation of our food and beverage services, maintaining high standards of quality, hygiene, and guest satisfaction.

Food Services Supervisor Key Responsibilities:

• Supervise and coordinate food and beverage service activities, including dining room management, event catering, and bar operations.
• Train, mentor, and motivate staff to deliver exceptional service, ensuring company standards and policies are adhered to.
• Oversee the ordering, receiving, and inventory management of food and beverage supplies.
• Ensure compliance with health, safety, and sanitation regulations, conducting regular inspections and audits.
• Handle guest inquiries, feedback, and complaints promptly and professionally, striving to exceed guest expectations.
• Collaborate with other departments, such as kitchen staff and event planners, to coordinate seamless service delivery.
• Assist in scheduling, payroll management, and food service staff performance evaluations.
• Maintain cleanliness and organization in dining areas, ensuring a pleasant and hygienic environment for guests and staff.

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Food Services Supervisor Qualifications:

• Previous experience in a supervisory role within the food and beverage industry, preferably in a hotel or upscale restaurant environment.
• Strong leadership, communication, and interpersonal skills.
• Sound knowledge of food and beverage operations, including hygiene and safety standards.
• Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
• Flexible availability, including evenings, weekends, and holidays.
• High school diploma or equivalent qualification.

Benefits:

• Competitive salary
• Generous holiday allowance, including bank holidays
• Discounts on food and beverage, golf & spa retail products
• Access to leisure club facilities
• Length of service rewards and recognition programs
• Training and development opportunities
• Worldwide career advancement within Marriott Hotels
• Discounted room rates for associates and family
• Free meals on duty and uniform
• Free car parking
• Pension scheme
• Cycle to work scheme

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