DHL Group is a global leader in logistics and supply chain management, providing cutting-edge solutions to businesses worldwide. With a focus on innovation and digital transformation, DHL ensures seamless warehouse operations, efficient supply chains, and superior customer service.
Job Description
As a Courier at DHL group, you will play a pivotal role in representing our brand and ensuring that our customers experience the speed, passion, and efficiency we are known for. This role is all about enhancing the customer journey by ensuring timely deliveries and collections while demonstrating our high standards of service. Your ability to plan routes, manage time efficiently, and adapt to changing conditions will be key to your success.
Responsibilities
As an Courier at DHL Group, your responsibilities will include:
- Delivering and collecting shipments efficiently, ensuring that all deliveries are on time.
- Providing excellent customer service, ensuring satisfaction with each interaction.
- Planning and organizing your routes to meet customer requirements while optimizing delivery times.
- Handling shipments with care, adhering to manual handling processes for safety.
- Following operational policies and security procedures to maintain DHL’s high standards.
- Completing daily safety checks and ensuring vehicle standards are met.
- Identifying and reporting potential sales opportunities and any security concerns.
Qualifications and Requirements
To apply for the Courier position at DHL Group, you need:
- Excellent written and verbal communication skills.
- Strong geographical knowledge and excellent route planning abilities.
- Ability to handle the physical demands of the job, including lifting and loading.
- A full UK driving license (C1, 7.5-ton license is preferred).
- Previous experience in a multi-drop courier role or customer-facing position is a plus.
- A proactive attitude with the ability to adapt to changing business needs.
Salary & Benefits
- Estimated Salary: £20,000 and £36,000 per year.
- Generous holiday entitlement, increasing with service.
- A company pension scheme with excellent contribution rates.
- Life Assurance and enhanced maternity pay.
- Generous company sick pay.
- Voluntary benefits, including discounts for retail, entertainment, and gym memberships.
- Access to professional employee assistance and wellbeing programs.
- Excellent training and development opportunities with a focus on internal promotion.
If you are a dedicated looking to advance your career, we encourage you to apply and join the team at the DHL Group. For more information about this job, contact us.